Cookies

  1. Introduction

    This Cookie Policy explains how Tangerine Red Limited uses cookies and similar technologies on our website.

    It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

    What Are Cookies?

    Cookies are small text files that are placed on your device when you visit a website. Cookies help websites function properly, improve security, and, where permitted, provide information about how the website is used.

    Some cookies are essential for the website to operate, while others are optional and are only used if you choose to allow them.

    Types of Cookies We Use

    Strictly Necessary Cookies

    These cookies are essential for the operation of our website and cannot be switched off.

    They are used to:

    • Enable customer account login and authentication
    • Maintain secure areas of the website
    • Support order processing and payments
    • Ensure website security and stability

    Strictly necessary cookies:

    • Do not require consent under UK law
    • Do not collect information for analytics or marketing
    • Are required for the website to function correctly

    Analytics Cookies

    We use analytics cookies to understand how visitors use our website, such as:

    • Which pages are visited
    • How users navigate the site
    • How the website performs

    This information helps us improve our website and services.

    Analytics cookies:

    • Are not essential
    • Are only set if you actively opt in
    • Do not directly identify you
    • May involve third-party service providers

    Cookie Consent and Your Choices

    When you first visit our website, you will be presented with a cookie banner that allows you to:

    • Accept all cookies
    • Reject non-essential cookies
    • Manage your cookie preferences

    Analytics cookies will not be placed unless you give your consent.

    You can change or withdraw your consent at any time using the cookie settings option available on our website.

    Your preferences will be remembered in line with UK ICO guidance.

    Third-Party Cookies

    Some cookies may be set by third-party services that support website functionality, such as analytics providers.

    Where third-party cookies are not strictly necessary, they will only be set after you have provided consent via the cookie banner.

    Third-party providers process data in accordance with their own privacy and cookie policies. Further information on how personal data is handled can be found in our Privacy Policy.

    Managing Cookies via Your Browser

    You can also manage cookies through your browser settings, including blocking or deleting cookies.

    Please note that disabling strictly necessary cookies may prevent parts of the website from functioning correctly, including customer account access or order processing.

    Legal Basis

    We use cookies in accordance with:

    • The UK Privacy and Electronic Communications Regulations (PECR)
    • The UK General Data Protection Regulation (UK GDPR)
    • Guidance issued by the Information Commissioner’s Office (ICO)

    Under this framework:

    • Strictly necessary cookies do not require consent
    • Analytics and other non-essential cookies require prior opt-in consent

    More information is available from the ICO

    Changes to This Cookie Policy

    We may update this Cookie Policy from time to time. Any changes will be published on this page.

  2. Cookie Details

    * indicates a wildcard

    The following is a list of functional cookies that are strictly necessary for our site to function.

    CookiePurpose

    basket

    This cookie is stored when you add an item to your basket or quotation and it enables the site to remember your basket.

    It stores an overview of the items that are added to your basket as well as the unique identification code that is attributed to your basket.

    token

    This cookie is stored only when a user is registered and logged into the site.

    It enables the site to identify the customer who has logged-in.

    __Host-vbm_sid

    This cookie is stored upon visiting the site.

    Stores a randomly generated identifier used by our server-side systems to recognise requests from the same browser. It does not contain directly identifiable personal information.

    __Host-vbm_vid

    This cookie is stored upon visiting the site.

    Stores a temporary identifier used by our server-side systems to associate related requests with the same browsing session. It does not contain directly identifiable personal information.

    _ga*

    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

    The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.