Cookies

  1. Introduction

    This Cookie Policy explains how Tangerine Red Limited uses cookies and similar technologies on our website.

    It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

    What Are Cookies?

    Cookies are small text files that are placed on your device when you visit a website. Cookies help websites function properly, improve security, and, where permitted, provide information about how the website is used.

    Some cookies are essential for the website to operate, while others are optional and are only used if you choose to allow them.

    Types of Cookies We Use

    Strictly Necessary Cookies

    These cookies are essential for the operation of our website and cannot be switched off.

    They are used to:

    • Enable customer account login and authentication
    • Maintain secure areas of the website
    • Support order processing and payments
    • Ensure website security and stability

    Strictly necessary cookies:

    • Do not require consent under UK law
    • Do not collect information for analytics or marketing
    • Are required for the website to function correctly

    Analytics Cookies

    We use analytics cookies to understand how visitors use our website, such as:

    • Which pages are visited
    • How users navigate the site
    • How the website performs

    This information helps us improve our website and services.

    Analytics cookies:

    • Are not essential
    • Are only set if you actively opt in
    • Do not directly identify you
    • May involve third-party service providers

    Cookie Consent and Your Choices

    When you first visit our website, you will be presented with a cookie banner that allows you to:

    • Accept all cookies
    • Reject non-essential cookies
    • Manage your cookie preferences

    Analytics cookies will not be placed unless you give your consent.

    You can change or withdraw your consent at any time using the cookie settings option available on our website.

    Your preferences will be remembered in line with UK ICO guidance.

    Third-Party Cookies

    Some cookies may be set by third-party services that support website functionality, such as analytics providers.

    Where third-party cookies are not strictly necessary, they will only be set after you have provided consent via the cookie banner.

    Third-party providers process data in accordance with their own privacy and cookie policies. Further information on how personal data is handled can be found in our Privacy Policy.

    Managing Cookies via Your Browser

    You can also manage cookies through your browser settings, including blocking or deleting cookies.

    Please note that disabling strictly necessary cookies may prevent parts of the website from functioning correctly, including customer account access or order processing.

    Legal Basis

    We use cookies in accordance with:

    • The UK Privacy and Electronic Communications Regulations (PECR)
    • The UK General Data Protection Regulation (UK GDPR)
    • Guidance issued by the Information Commissioner’s Office (ICO)

    Under this framework:

    • Strictly necessary cookies do not require consent
    • Analytics and other non-essential cookies require prior opt-in consent

    More information is available from the ICO

    Changes to This Cookie Policy

    We may update this Cookie Policy from time to time. Any changes will be published on this page.

  2. Cookie Details

    * indicates a wildcard

    We use cookies and similar technologies for the operation of our website and to understand how our website is used.

    CookiePurpose

    basket
    quote

    This is a functional cookie that is stored when you add an item to your basket or quotation. It enables the site to remember the contents of your basket.

    It stores an overview of the items added to your basket together with the unique identification code assigned to your basket.

    token

    This is a functional cookie that is stored when a registered user logs into the site. It enables the site to recognise the logged-in customer and maintain their authenticated session.

    __Host-vbm_sid

    This is a first-party session identifier used by our server-side analytics to understand how our website is used.

    It contains a randomly generated identifier which allows page views and other interactions occurring during the same browsing session to be counted together. It does not contain your name, email address or other directly identifying information.

    __Host-vbm_vid

    This is a first-party visitor identifier used by our server-side analytics to produce statistics about use of our website, such as visitor numbers, page views and user journeys.

    It contains a randomly generated identifier and does not contain your name, email address or other directly identifying information. We do not use this identifier for advertising or to create profiles about individual visitors.

    Our server-side analytics

    Information collected through our server-side analytics is used solely to produce statistical information about how our website is used and to help us monitor and improve the service.

    Individual-level analytics information is retained only for as long as necessary to produce aggregate statistics. We aggregate this information regularly, including hourly and daily, and do not retain individual browsing histories for long-term analytics.

    We do not use our server-side analytics for advertising, cross-site tracking or to make decisions about individual visitors.

    _ga*

    These cookies relate to Google Analytics and are separate from our server-side analytics. They are used to collect information about how visitors use our site so that we can compile reports and improve the site.