How should I supply artwork for my print?
All our product pages explain the artwork requirements for each item - as each item is bespoke there isn't a one size fits all requirement but generally, PDF or High Resolution JPEG or PNG (depending on the finished product) are the main files acceptable for straight to print production. Colour should be in CMYK and Fonts should always be outlined or embedded.
While it’s true that we can print from a wide range of file types, we recommend you use the artwork specifics for your item from our product page for the best possible result: As well as the recommended specs, we can also accept Ai. and InDesign (packaged) files (depending on the work required this may incur a design fee), if you are having trouble getting an export right we will often suggest you send us these and we can work from there.
What does CMYK mean?
Cyan, Magenta, Yellow and Black (K) are the four colours of ink which printers use - from these all the print colours and tones are created. All artwork must be supplied in CMYK. If your artwork is set up in a different format, such as RGB, then this will automatically convert out at the proofing stage here which can vary the colour of your artwork. Some RGB colours convert closely, but as a rule RGB has a much brighter colour spectrum so conversion to CMYK for printing can dull some RGB colours significantly.
What are bleed and crops?
Bleed is required to ensure edge-to-edge colour on your final product. Any background colours or images need to expand over your final size by 3mm on all sides to allow for any movement when trimming. Crops are the marks on your file to show us where it should be trimmed - outside of your design and inside your bleed. If you need assistance with bleed or crops we are always happy to help - and if you have a file which you can't get bleed on to - don't panic! our magical designers can often make some bleed for you.
How long will my print take to produce?
All our product pages show a turnaroud time - this is based on print ready artwork being supplied and passing our pre-press checks. If you are using our design services or need a little hand with an export or we have any questions on your item, these timings will be increased.
In general small format is quicker than large format and large format is quicker than signage. The best thing you can do is if you have a hard deadline for an event or similar make sure you tell us during ordering and we will work back from there to ensure we can meet your expectations.
Do you deliver?
Absolutely, Northampton deliveries are normally in our own delivery vans, if you are further afield we use a variety of couriers and Royal Mail to ensure your item gets to you in good condition and on time - for parcels you'll receive a 1 hour time slot for your delivery and all the usual options for re-delivery if you do miss the delivery.
Will a human look at my artwork before it's printed?
Absolutely! We will review your artwork on screen and when we print your first copy here (often called a print proof) if we spot issues we will confirm back to you to make sure you are happy or to check if you want to make amendments - whilst we do our best to pick up colour or resolution issues, we can't guarantee or provide proof reading or spell checking advice - so a full artwork check by you before you send it to us for printing or before you approve your design is really important.
How environmentally friendly are you?
Our papers are FSC certified and we only use paper suppliers who hold these standards - we are also committed to buying most of our materials as locally as possible. We also have a great range of environmentally friendly print products including non-PVC waterproof papers and sign board materials - if you have specific requirements for these products just let us know and we will be able to quote on them for you.
What types of papers do you supply?
Too many to list - standard stock papers, Gloss, Silk, Uncoated and Matt in various weights - we also supply Fedrigoni, GF Smith and various other high end papers. If you want something specific which we don't currently stock or supply we would be happy to source it and we are always happy to have customers come in and look through the paper sample books to choose the best fit for their print project.
I have something bespoke I would like to discuss, can I come and talk to you?
Yes! we love this part of our job, come and talk to us about your project or ideas and we will be happy to come up with a solution